1. Purpose of Information Collection

We collect customers’ personal information for the following purposes:

• Processing orders and providing services.
• Contacting customers for support and after-sales services.
• Sending promotional news and special offers (with customer consent).

2. Scope of Information Collection

Collected information includes:

• Full name, phone number, email, delivery address.
• Other information voluntarily provided by customers when placing orders or making inquiries.

3. Retention Period

Personal information will be stored until the customer requests deletion or Green Box ceases operations.

4. Commitment to Information Security

• Green Box is committed to strictly protecting customer information and will not disclose it to any third party without the customer’s consent, except as required by law.
• We apply appropriate technical and security measures to safeguard personal data.

5. Customer Rights

Customers have the right to request to check, update, modify, or delete their personal information previously provided to Green Box.